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Home » Help » SHOE Gurus » SHOE Guru Guide - Step 2: How to answer a question

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SHOE Guru Guide - Step 2: How to answer a question

It is our goal, to lend a helping hand as soon as anyone is asking for help in SHOElalalaland. It is our SHOE GURUgoal for the SHOE Gurus to point them in the right direction, make them feel safe and welcome in SHOE.

Step 2: How to answer a question

When a user is contacting you about a question, you will get notified through the message center. The message will be from NEKA - Subject Line will be: -- IMPORTANT -- SHOE Guru Enquiry

Open the message and click on the link included and you will be taken to the SHOE Guru Ticketing System.

Continue to Step 3

Last modified: Nov 10 11

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